Haggz

Accessibility Statement

Haggz works to promote accessibility in accordance with what is set out in the accessibility legislation, and regards customers with disabilities as customers with equal rights, who are entitled to enjoy full accessibility in the Haggz application and on its pages on the internet. The purpose of this statement is to inform about the accessibility arrangements of Haggz. It should be noted that the public is not received at the offices of Haggz; the service is provided through the application and digital means only.

1. Informing everyone who works at Haggz

Everyone who works at Haggz or on its behalf, now or in the future, is informed of the legal duties, with emphasis on the prohibition of discrimination, on providing an equal service in an inclusive environment, and on the accessibility arrangements of Haggz for customers with disabilities.

2. Service training for workers

Whoever provides service to users on behalf of Haggz is trained to provide service to persons with disabilities, and so is whoever manages the service channels and the call centres, if they are operated.

3. Service channels and telephone centres

Our service channels — "Contact us" in the application and email — are available and accessible to all our customers, including persons with disabilities, and they are written channels that also suit those who find voice communication difficult. If Haggz operates a telephone service centre, the voice response in it shall be adapted and without background music, at a slow pace and in simple language.

4. Providing information in an accessible format

Haggz offers its customers the option of receiving information in accessible formats. The information is provided free of charge and is intended for persons with disabilities. For enquiries and information on the subject of accessibility, the Accessibility Coordinator at Haggz may be contacted as set out below.

5. Accessibility in the application and on the internet

Haggz works to carry out accessibility adjustments in the application and on its pages on the internet in accordance with Part C: Internet Services of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013, and with Israeli Standard 5568 which is based on the WCAG 2.0 guidelines, with the aim of reaching level AA, and this is subject to the changes and adjustments made in the Israeli Standard document. Haggz is an application for iOS and Android devices, and therefore the accessibility adjustments in it are provided through the accessibility tools built into the device (Settings ← Accessibility) and through the settings of the application itself, not through a separate accessibility menu. After changing a setting, it may be necessary to return to the application or reopen it for the change to appear. The application works on the common versions of iOS and Android, and the pages of Haggz on the internet (the legal pages and the listing share pages) work on the common browsers: Chrome, Firefox, Edge, Safari, Opera. It is recommended to use the latest version of the application and of the operating system. In old versions, there may be incompatibility because the version itself does not conform to the standard.

What is available, and where?

  • Navigation using an external keyboard or a switch (Switch Control / Switch Access) - through the device settings; partial support in the application, being improved.
  • Compatibility with screen readers (VoiceOver on iOS and TalkBack on Android; and NVDA on the internet pages) - partial support: some of the buttons and images are described in text, and work to complete this is ongoing.
  • Stopping moving elements and blocking flashing - the application respects the "Reduce Motion" / "Remove animations" setting of the device, and contains no flashing content.
  • Enlarging the font - supported: the application follows the font size chosen in the device settings up to 200%. The bottom navigation bar, the small badges on images and the fixed button bars grow to 130% only, so that they do not cover the page. For enlargement beyond 200%, the screen magnifier of the device may be used.
  • Changing colour contrast on the basis of a dark background - through "Night Mode" in the application (Profile ← Settings & help), including the automatic mode according to the device.
  • Changing colour contrast on the basis of a light background - the light mode in the application; and the "Increase Contrast" setting on the device.
  • Adaptation for colour-blind persons - through "Color Filters" / "Color correction" in the device settings; and the application does not rely on colour alone to convey meaning in the main buttons.
  • Changing the font to a more readable one - the application uses one clear font; the "Bold Text" setting of the device is not yet supported in the application.
  • Enlarging the pointer and changing its colour - through the device settings when using a mouse or a trackpad.
  • Enlarging the display to about 200% - through "Zoom" / "Magnification" in the device settings.
  • Highlighting links - the links and buttons in the application are distinguished by a fixed colour and shape.
  • Highlighting headings - the headings of screens and sections are distinguished by a fixed size and weight.
  • Displaying alternative text for images - partial support: the main icons and buttons are described; listing images are uploaded by advertisers and are not accompanied by alternative text.
  • Accessibility statement - this statement, in the application and at the public link.
  • Sending feedback on accessibility - through "Contact us" in the application or the email below.

Clarification Despite our efforts to enable accessible use in all the screens of the application and its pages, there may be screens or pages that have not yet been made accessible, or for which the appropriate technological solution has not yet been found, and we have stated openly above what is partial or in progress. We continue our efforts to improve accessibility as much as possible, out of belief in and moral commitment to allowing the entire population, including persons with disabilities, to use the application. We shall be glad to receive enquiries for information and/or suggestions for improving the service to customers.

The following are the ways of contact:

  • WhatsApp: at the number published in "Contact us" in the application, if one is published
  • Email: haggz.company@gmail.com
  • Fax: Haggz has no fax; email is used in its place
  • Or through the "Contact us" form in the application

6. Accessibility Coordinator

If you have encountered difficulty in using the application or browsing its pages, or if you have a comment, a question or a request on this subject, you may contact:

  • the Accessibility Coordinator at Haggz (וובוסיאס טכנולוגיות בע"מ), at the email address haggz.company@gmail.com
  • Or Haggz through the "Contact us" form in the application, in legal matters as well

A reply shall be given within 48 hours.

Publication of the accessibility statement The accessibility statement was updated on 2.10.2026

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